Guidelines for creating a Rich Picture for your Team Project
Elements
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Communities
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Concerns
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Relations
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Processes
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Content/Assets
Communities -- the sources of activity that animates an enterprise system
People -- those people who embed an enterprise OISS in the patterns of
work or usage
Foreground Communities
Authors (Content creators)
Publishers (People who enable content flow from Authors to End Users)
End Users (Primary users or consumers of content)
Developers (People who develop or maintain the software systems
that enable content flow and other business processes)
Background Communities
Sponsors (People who advocate the development and use of enterprise
systems that enable content flow and other business processes)
Institutions (Faceless social groups who collectively constitute
a source of constraints on an enterprise system, content creation and content
flow, or other business processes)
Technical Systems -- collectively provide the information technology of
an enterprise system.
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Software, Hardware and Network components
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Vendors that sell or support
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Application Service Providers (ASPs) that offer application outsourcing
services to enterprises
Concerns
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Sharing (Cooperation)
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Collaboration (Working together)
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Learning (Education, teaching, training)
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Providing (creating or collecting resources for publication, dissemination,
use or consumption by others)
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Career Development (meeting with people who can help facilitate
career opportunities)
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Competition (Develop, destroy or attack)
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Legal Restrictions (e.g., Copyright Infringement vs. Acceptable
Use)
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Wealth Creation (Making money)
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Organizational Efficiency (e.g., using Catalyst)
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Centralize/Distribute (alternative choices for affecting administrative
control over resources)
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Communicate (mailing, chatting, threaded conversation, news posting,
or other means for conversing with other people)
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Fund, delegate, and promote (traditional concern of executives or
investors)
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Support/Help (providing assistance to other people at their request
in matters pertaining to an enterprise system)
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Free Speech (Acts of publication or information presentation that
seek civil protection from censorship)
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Libel (Free speech that falsely accuses)
Relations
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Create (content)
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Create content representation
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object schema (entities, attributes, relations, methods, constraints/value
ranges, business rules), data model, or other content
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Insert instance values into content representation(s)
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Update instance values or content representations
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Delete instance values or content representations
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Publish (disseminate content from Authors)
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Solicit content from Authors
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Edit and Refine content for dissemination
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Upload content into enterprise system for dissemination
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Search (locate interesting content)
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Query search engine, or
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Browse directory, or
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Enter data into data entry form, or
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Select enumerated object identifier or locator (e.g., type a URL
directly into a Web Browser "location" field, or
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Select Web link (i.e., click on a underlined element on a Web page).
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Download/Upload (acquire/publish content)
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Interact (communicate with other community members)
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Browse and select more content (read, "play", or otherwise view
content, then select next item to browse, else Search)
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Communicate
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Synchronous Chat
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Asynchronous Email
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Threaded Discussions (e.g., Discussion Forum, Network Newsgroups)
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Download or upload content to share (content sharing or shared publication)
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Transact (usually to buy a copy of an content object, else to register/commit
data entry into a database)
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Search, acquire (pay), download, store or "play"
-- all steps commit (before time-out)
Processes
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Author create, edit, and/or upload content
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Administrative staff solicits and publishes content created by authors
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End-users download content created by authors, upload messages to other
users, or edit and upload personal content
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IS developers develop, test and maintain content representations and associated
application programs
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IS developers help and support other users in their use of application
programs or enterprise system.
Content/Assets
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Learning Resources
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Course syllabi
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Lecture Notes
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Reading materials
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Research papers
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Case studies
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White papers/position papers
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Online books
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Published books
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Virtual books (collection of related papers)
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Business plans
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Exams
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Study Questions and Answers
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Actual course exams
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Course/content ratings
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Process scripts or heuristics
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Career Resources
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Job applications
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MBA graduate school applications
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Scheduled meetings with executives
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Personal Resources
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Media files (audio; video, animations)
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Streaming media (audio; video)
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Software applications
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Browser plug-ins
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Helper applications (external client-side applications)
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Applets (applications downloaded on user demand)
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Web pages
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Photographs
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Graphic Images/Diagrams
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News or Newsletters
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Others (TBD)