Workshop-Feb. 24, 2013, San Antonio, Texas
Deadline for submission: Nov 30, 2012 / Notification of acceptance: Dec 11, 2012
Slides from Keynote Talks
Medical work often relies on effective articulation and communication among clinicians from multiple disciplines across time and space. Yet as previous research has shown, a lack of understanding of what constitutes effective communication can lead to medical errors that jeopardize patient safety. To address this problem, new technologies such as EMR system and Computerized Provider Order Entry (CPOE) have been implemented to support timely and effective communication and coordination in healthcare. These new technologies, however, have a tendency to "formalize" work while neglecting the "informal" nature of health communication, potentially creating new problems in healthcare practices.
Informal communication plays an important role in the highly collaborative, dynamic, and information-rich medical work while formal systems often fail to support the spontaneous and opportunistic needs of health communication in patient care process. Yet it is not clear what constitutes informal communication, what roles does it play in the patient care process, what types of technologies can be designed to support informal communication, and how to design these technologies. This workshop aims to gather interested researchers and practitioners to better understand informal communication in healthcare, to discuss their implications for CSCW healthcare research, and to brainstorm technological innovations that can support the informal aspects of health communication.
This workshop aims to gather interested researchers and practitioners to better understand informal communication in healthcare, to discuss their implications for CSCW healthcare research, and to brainstorm technological innovations that can support the informal aspects of health communication.
We invite researchers, designers, and healthcare practitioners interested in healthcare practices and HCI to submit a position paper (4-page maximum) in the ACM Extended Abstract format to: firstname.lastname@example.org
Submissions will be peer-reviewed and selected for relevance and likelihood of stimulating the workshop discussion. Results of submission will be notified by December 11, 2012. At least one author of each accepted position paper must register for the workshop and for at least one day of the conference.
Please feel free to email us if you have any questions about the workshop. We look forward to receiving your submissions.