File Restore Request

Purpose:
Accidentally deleted files, or files that are discovered to be important after deletion, need to be recovered.

Performed by:
Ryan Kohler, Support Group

Procedure:
If your home directory is on the server named TRON, you can retrieve the data yourself from snapshot.

Otherwise, send email to helpdesk@ics.uci.edu containing the following information:

  1. Your ICS login name
  2. A full path from your ICS home directory to the missing files/directories.
  3. A complete list of what needs to be restored (if directories, there is no need to list directory contents).
  4. The last date the files existed on or were valid on.

Lead time:
Allow 2 working days for a file restore request.