- How to do I change my password?
- I forgot my password. How can I reset my password?
- Why can't I change my password? I keep getting the message "You do not have permission to change your password".
- When I log in, a message "Your account has been disabled. Please see your system administrator." What steps must I take to have it unlocked?
Q: How do I change my password?
If you know your current password and would like to change it, please go the password page. This page is only available from on campus. If you are off campus please make sure that you are connected via the UCI VPN.
Q: I forgot my password. How can I reset my password?
- Students: Please see the lab attendant in the CS364 lab and bring along your student ID card
- Faculty/Staff: Please see a support team member in the CS346 suite.
Q: Why can I not change my password? I get the message "You do not have permission to change your password".
This message is very misleading. The problem is that you have selected a password that is too easy to guess. Here are the guidelines you must follow in order to change your password:
- Passwords must be at least 6 characters long.
- Passwords must contain characters from at least 3 of the following 4 classes:
- English Upper Case Letters A, B, C, ... Z
- English Lower Case Letters a, b, c, ... z
- Westernized Arabic Numerals 0, 1, 2, ... 9
- Non-alphanumeric characters such as .,;:*&!#
- Passwords may not contain your username or any part of your fullname.
If you do not type a password that conforms to the rules, you will get one of two following messages:
- You do not have permission to change your password.
- Your password must be at least 6 characters long and cannot repeat any of your previous 2 passwords. Please type a different password. Type a password which meets these requirements in both text boxes.
If this happens, just try a different password until you get the message "Your password has been changed."
**Please note that it may take up to 20 minutes for your new password to take effect**
Q: When I log in, a message "Your account has been disabled. Please see your system administrator." What steps must I take to have it unlocked?
Only students who are in a major or enrolled in a course under the Bren School of ICS can maintain an active ICS account. If you are under one of these categories but your account is still locked, please send an email to the helpdesk with your username and student ID number.
