I am a PhD candidate of Informatics, a department in the School of Information & Computer Sciences at the University of California, Irvine. My research resides in the Interactive & Collaborative Technologies concentration. I am also affiliated with the Center for Research on Information Technology and Organization (CRITO), the Center for Organizational Research (COR), and the Institute for Software Research (ISR). I am fortunate to have Gloria Mark as my advisor with David Redmiles, Martha Feldman, and Bo Begole on my dissertation committee.

Broadly speaking, I am concerned with the interplay between information workers and computational artifacts in their organizational and temporal settings. To properly ascertain the natural behavior of human agency, I have formed a methodological orientation towards intense, in situ ethnographic observations of workers over lengthy time periods. I also see information technology not as a neutral “thing,” but a discipline situated in a network of actors who strive for legitimacy.

While my research interests lie in human-computer interaction, computer-supported collaborative work, and ubiquitous computing, I do not prescribe steadfastly to one single theoretical framework; I continually draw from organizational and management sciences, psychology, anthropology, sociology, and science and technology studies (sociology of scientific knowledge). I enjoy using a mixed-methods approach combining both qualitative and quantitative techniques in my research. Despite being thoroughly corrupted by UCI's penchant for the social sciences, my love for programming hasn't yet wavered. Please see my research page for full details.

In my past, I graduated from the University of California, Berkeley with a BA in computer science. Through the UC EAP, I spent my last (wonderful) year as an undergraduate in Japan, doing research on mobile interfaces in the Nishio-Lab at the University of Osaka. Afterwards, I went to the University of California, Los Angeles and joined the Networked & Embedded Systems Laboratory as a graduate student researcher in sensor network applications for film before transferring to UC Irvine. I have done internships at Sharp Corporation's System Technology Development Center, IBM's Collaborative User Experience group, and PARC's Ubiquitous Computing group.

News

CSCW 2010 full paper on Street Fighter IV accepted. See my publications for a preprint.

I anticipate graduating by Summer 2009 and am actively seeking a research position. Please feel free to contact me for further information.

Contact

5099 Donald Bren Hall
Irvine, CA 92697-3440
USA
normsu [at] ics uci edu

I am very proud to have been supported by the ARCS foundation.