File Restore Request

Accidentally deleted files or files that are discovered to be important after deletion can be recovered.

Performed by:
Vipada Deleon, Support Group

If your home directory is on the server named TRON, you can retrieve the data yourself from a snapshot.

Otherwise, send an email message to containing the following information:

  1. Your ICS login name
  2. A full path from your ICS home directory to the missing files/directories.
  3. A complete list of what needs to be restored (if directories, there is no need to list directory contents).
  4. The last date the files existed on or were valid on.

Lead time:
Allow 2 working days for a file restore request.