ICS Student Affairs Live Chat

ICS Student Affairs Live Chat is an online live chat service available for students to ask general advising related questions. Academic Advisors/Peer Academic Advisors in the Donald Bren School of Information and Computer Sciences are available to answer general questions related to the following: 

  • Policies and Procedures
  • Degree Requirements for ICS Majors
  • Change of Major Requirements for ICS Majors
  • Prerequisite Information/Prerequisite Clearance
  • Enrollment Issues
  • Excess Unit Request
  • Course Offering Information
  • Referral to campus services

Live Chat is intended for questions that can be answered quickly. Questions/advisement requiring more time should be emailed to ucounsel@uci.edu. NOTE: Live Chat is NOT intended to answer questions related to:

  • Fall courses and/or transcript evaluations for prospective students (these topics will be covered during summer orientation)
  • Career Counseling
  • Admissions Counseling
  • Transcript Evaluation
  • Graduation Checks
  • Creating a Study Plan
  • Academic Probation or Disqualification
  • Personal/Crisis/Mental Health Counseling in lieu of the UCI Counseling Center

Live Chat is not available for Personal/Crisis/Mental Health Counseling. UC Irvine students in need of these services should contact the UCI Counseling Center directly: http://www.counseling.uci.edu/

A list of all campus wellness resources can be found here: https://shc.uci.edu/wellness-resources.

Live Chat Schedule

WEEKDAYHOURS
MONDAY 9 - 10:30am, 1 - 3:30pm
TUESDAY 9 - 10:30am, 1 - 3:30pm
WEDNESDAY 1 - 3:30pm
THURSDAY 9 - 10:30am, 1 - 3:30pm
FRIDAY 9 - 11:30am, 1 - 3:30pm

Although the chat system will allow you to sign in for a chat after 11:30am in the morning and after 3:30pm in the afternoon, students will NOT be seen if they sign in past the hours listed above due to the high volume of chats. 

Click below to speak to an Academic Advisor.

NOTE: the Live Chat is NOT meant for prospective students to get advising on fall courses or transcript evaluations. These topics are covered in our summer orientation.

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