Designing and Evaluating User Interfaces

1. Set up a design team
   (Programmers, HCI designers, graphical designers / artists, technical authors,
   user representatives, management representatives)

2. Gather requirements, analyze tasks and users

3. Start UI design early (before code is written)
     • helps elicit requirements from customers
     • serves as a requirements specification for customers and programmers

4. Use software tools for UI design and prototyping

5. Follow guidelines (e.g., ISO 9241, OS-specific guidelines , house styles)

6. Make evaluation a central component of system design
      • Start early (before code has been written)
      • Use evaluation in all phases (formative and summative)
      • Involve real users
      • Use "cheap" techniques first (e.g., walkthroughs)

7. Develop guidelines