User Interface Evaluation Methods

• Heuristic evaluation (3-5 experts)
• (Cognitive) walkthroughs

• Interviews, focus groups, questionnaires (Finger pointing right Shneiderman book)

• Observing users
    • in person, video, audio, interaction logging   The linked image shows the HCI lab of the Department of Information and Computer Science, University of California, Irvine
    • in "usability lab" The linked image shows the HCI lab of the Department of Information and Computer Science, University of California, Irvine The linked image shows the HCI lab of the Department of Information and Computer Science, University of California, Irvine  or in real world setting (workplace, homes, public places)
    • possibly from remote

• (Automated critiquing tools based on software-ergonomic guidelines)
• User feedback on beta versions


• (Reports in newsgroups, at user conferences, from helpdesks)
• (Product reviews)

Goal:
    • detecting problems
    • checking conformity with guidelines/standards
    • checking whether prescribed acceptability requirements have been met